• White Coat Boutique has a 30-day return policy, which means you have 30 days after receiving your item to request a return. All returns have a flat rate fee of $7.99 to cover the cost of shipping, handling, and restocking.

• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

• All customized item sales are final, which means we cannot accept returns. Returns will only be accepted if the product is faulty.

• Please inspect your order when it arrives and contact us immediately at support@whitecoatboutique.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

• We will notify you once we have received and inspected your return and again to let you know whether or not the refund was approved. If approved, you will receive an automatic refund to your original payment method within 30 business days. Please note that it can take several days for your bank or credit card company to process and post the refund once it is issued.

• If more than 30 business days have passed since we approved your return and you do not see the refund in your account, please get in touch with us at support@whitecoatboutique.com.